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Privacy Policy for Marine Cat

At Marine Cat we’re passionate about keeping you on the water with top-notch marine parts like Mercury gaskets and Yamaha outboards—and we’re just as committed to keeping your personal info safe. This Privacy Policy explains how we collect, use, and protect your information when you shop with us, chat via our live support, or leave a review. We promise to make this clear and simple, so you can shop with confidence!

What Information Do We Collect?

We collect a few details to make your shopping experience smooth and personalized:

  • When You Shop: Your name, email, phone number, billing/shipping address, and payment info (don’t worry, we don’t store your full card details!) to process orders.
  • When You Chat or Contact Us: Your name, email, and chat messages when you use our live chat or email us at Customer-Service@MarineCat.pro for help with fitment, price matches, or returns.
  • When You Leave a Review: Your name (or nickname) and review content if you share feedback on our products (e.g., “Love this Yamaha gasket!”).
  • Website Use: Info like your IP address, browser type, and pages visited via cookies and analytics tools to improve our site and show you relevant products.
  • Marketing Sign-Ups: Your email if you opt into our newsletter for deals and boating tips.

How Do We Use Your Information?

We use your info to keep the good times rolling:

  • Process Orders: To fulfill your purchase, ship parts, and handle returns or price matches under our Low Price Guarantee and 100% Satisfaction Guarantee.
  • Customer Support: To answer questions via live chat, email, or phone, including helping with manufacturer warranty claims through our dedicated agents.
  • Send Updates: To email order confirmations, shipping updates, or (if you opt in) our newsletter with exclusive offers. You can unsubscribe anytime—just click “unsubscribe” in the email!
  • Prevent Fraud: To verify orders and keep our shop secure.

Who Do We Share Your Information With?

We only share what’s needed to get your parts to you or improve your experience:

  • Shipping Carriers: Companies like USPS or UPS get your name and address to deliver your order.
  • Payment Processors: Secure platforms like Stripe or PayPal handle your payment info (we never see your full card details).
  • Service Providers: Software tools that help us run the site and understand how you shop.
  • Manufacturers: If you file a warranty claim for a defective part, we may share your contact info with brands like Mercury or Yamaha to assist, as outlined in our return policy.
  • Legal Needs: If required by law (e.g., a court order), we may share info to comply, but we’ll do our best to protect you.

We don’t sell or rent your info to third parties for marketing—your trust is our priority!

How Do We Protect Your Information?

We’ve got your back with industry-standard security:

  • Encryption: Our site uses SSL (that little lock in your browser) to keep your data safe during shopping and checkout.
  • Secure Payments: Payment processors use top-tier encryption, so your card info stays private.
  • Limited Access: Only authorized team members handle your info, and we use secure systems to store it.
  • Regular Checks: We monitor our site to catch and fix any security issues fast.

Your Choices and Rights

You’re in the driver’s seat with your info:

  • Opt-Out of Marketing: Unsubscribe from our newsletter anytime via the “unsubscribe” link or email Customer-Service@MarineCat.pro.
  • Cookies: Adjust your browser settings to block cookies (note: some site features, like checkout, may need cookies to work).
  • Access or Delete Data: California residents (and others) can request to see or delete their data under CCPA. Email Customer-Service@MarineCat.pro] with your request, and we’ll respond within 45 days (usually faster!).
  • Do Not Sell My Info: We don’t sell your data, but California folks can opt out of any future sharing by contacting us.

Kids’ Privacy

We love boating families, but our site isn’t for kids under 13. We don’t knowingly collect info from children, per COPPA. If you’re a parent and think we’ve got your kid’s data, email Customer-Service@MarineCat.pro, and we’ll remove it ASAP.

Cookies and Tracking

We use cookies (tiny data files) to make your shopping better:

  • Essential Cookies: Help you add items to your cart, check out, and stay logged in.
  • Analytics Cookies: Show us how you use our site (e.g., which parts you browse) so we can improve it.
  • Marketing Cookies: If you opt in, these help us show you relevant ads or emails.

You can manage cookies in your browser settings or click “Cookie Preferences” on our site (if available).

Third-Party Links

Our site may link to external sites (e.g., Mercury’s warranty page). We’re not responsible for their privacy practices, so check their policies before sharing info.

Changes to This Policy

We may update this policy to keep up with laws or improve our practices. If we make big changes, we’ll notify you via email or a site pop-up. Check back here for the latest version (updated May 16, 2025).

Contact Us

Got questions about your privacy? Our friendly crew is here to help! Reach out at:

You can also start a live chat for quick answers or check our Low Price Guarantee, and return policy for more ways we keep you smiling!

Thanks for trusting Marine Cat. Let’s keep boating worry-free!